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Overview
SharePoint HQ (a
division of ThinkNet Inc) is a Toronto-based
technology company focused on providing
training, professional services, web parts and
solutions for Microsoft SharePoint Products and
technologies. By specializing only in
SharePoint we provide the expertise to meet the
SharePoint needs of our clients in any stage of
implementation. Our training, professional
services and web parts guarantee that our
clients will be able to use Microsoft SharePoint
effectively and collaborate successfully.
SharePoint HQ is a Microsoft Gold Certified
Partner with Data Management Solutions and
Custom Development Solutions competencies.
SharePoint HQ is a special place to work. We
offer a competitive salary, a positive work
environment and we are located in Toronto.
We are currently looking for an energetic and
dedicated individual to join our innovative team
as a Technical Educator/Trainer. The individual
for this position will be responsible for
providing product line training and managing the
learning experience for clients, assisting in
gathering new innovative training techniques,
communicating between the various training
personnel departments and Senior Management,
monitor client performance and provide feedback
and development ideologies, as well as updating
and maintaining technical training program
materials.
Note: this role is primarily delivery in nature
i.e. the facilitation of learning events using
e-Classroom technology, with the potential for
some update in design and development.
Responsibilities
•
Provide training and support to clients with
varying levels of technical skills, ranging
from novice to intermediate, through
in-class
presentations, public speaking and interactive direction
•
Work with Senior Management team and design
specialists to research, gather, compile,
update and develop content learning
modules when required
•
Use feedback provided by the participating
clients to propose improvements in the
delivery and facilitation to Senior
Management
and associate team members
•
Deliver high quality customer satisfaction
and service to all participating clients
Requirements
•
Minimum 2 years training and public speaking
experience
•
Strong interpersonal and communication
skills, including presentation and teaching
skills
•
Ability to apply logic, rationale and common
sense in making decisions
•
Working knowledge of Windows, Office suite
(Word, Excel, PowerPoint, Access) and
preference for knowledge of calendar and
scheduling
•
Ability to prepare comprehensive and
engaging documentation, reference guides,
hints and tips, processes and procedures
targeted at different audiences
•
Capacity to build and maintain relationships
with internal and external clients
•
Ability to work efficiently, deliver high
quality performance, and meet strict
deadlines
•
Mature with excellent written and verbal
communication skills
•
Must be Results oriented, have a positive
attitude, be self-motivated, and a team
player
•
Strong communicator with the ability to
clearly articulate technology and business
advantages of solutions, services and
processes to a variety of target audiences
•
Proven facilitation and instructional skills
•
Strong customer-service orientation
•
Exposure to IT systems and processes
•
Fluency in English is a essential for
this role
•
Canadian residency or citizenship is
required.
If you are interested in joining the SharePoint
HQ team, please forward your resume to
Careers@SharePointHQ.com. |
