About Brampton Library

• Location: Brampton, Ontario, Canada
• Collection of over 500,000 print and digital media resources
• Staff of approximately 160 employees across 6 locations
• Industry: Municipal Government.

Challenges

• Brampton Library implemented Microsoft Office SharePoint Server 2007 (MOSS 2007) as a collaboration, document management and document retention tool
• Record retention goals were not met due to SharePoint configuration and implementation issues
• Design and security policy issues, along with minimal end-user training, resulted in low user adoption of the SharePoint portal.

Solution

• SharePointHQ conducted an Installation and Adoption Audit on the Brampton Library SharePoint site and delivered a 50-page report of recommendations for the portal
• Identified key factors that needed to be addressed in order to improve the performance of the site
• Highlighted areas in the design and taxonomy of the site that should be modified to improve the end-user experience
• Recommended customized training schedules suitable for system administrators and end-users.

Benefits

• Brampton Library now has a detailed roadmap of the steps to be taken to recoup and maximize their initial investment in SharePoint
• Recommended configuration and design changes can be easily prioritized and implemented
• Going forward, Brampton Library has a better understanding of SharePoint best practices.

Technologies Utilized

• Microsoft Office SharePoint Server 2007
• Windows Server 2003
• Microsoft SQL Server 2005

Services Deployed

• Strategic Planning and Governance
• Enterprise Collaboration
• Document Mangement
• Enterprise Content Search
• Installations and Adoptions Audits
• Corporate Intranet Jumpstarts