Answer:
Once the Web Part is installed you can use the Help Link on the Web Part to get instructions on how to use and configure the Web Part. (NOTE: The help link is also available in the Site Settings Page as well).
To install the Web Part you need to complete the following steps:
- Install the solution package
- use stsadm -o addsolution -filename *.wsp if you are a SharePoint administrator
--or--
- use the self-installing exe package ON THE SERVER if you are a Business User
- Activate the appropriate site collection feature
- View the help documents from the site settings page.
Answer:
You can become a Premium Member by completing one of SharePointHQ's surveys that are offered from time to time.
Once you are a Premium Member you will be able to download the premium content such as the SilverLight Carousel Web Part, AJAX Content Display Web Part, Premium web casts and other content.
Answer:
The HelpDesk solution will be available for download and purchase sometime in Q4 2010.