At SharePointHQ we are very willing to work with any Client in whatever capacity is needed to 'get the job done'. Our focus is on solving and implementing the Business challenge that faces the customer and bring to bear whatever technology, business process, project management, architecture or solution is required.
Our client can engage with us in several different methods. These are:
Managed Projects
We can work with a Client using a 'Managed Project' approach where we will implement the solution by following a Project Plan. SharePointHQ will deploy the correct team in order to achieve the project success with team members that could include:
- Project Managers (and/or Project Co-ordinators)
- Technical Architects
- Business Analysts
- Technical Leads
- Technical Specialists
- Consultants
These projects will be estimated, planned, designed and tracked in great detail ensuring that the project finishes on-time and on-budget and with Client satisfaction.
Mentoring and Advice
We can work with a Client using a 'Mentoring and Advice' approach where we will supply the expert to solve the Business problem. Our expert will work with the Client giving practical advice and training the Client's staff so that they become self-sufficient. This approach is often the quickest and most cost effective way for a Client to start down a complicated project.
Managed Support Services
We can work with a Client using a 'Managed Support Services' approach where we will dedicate a resource(s) either full-time or part-time to implement, support and maintain a Business solution. The dedicated resource(s) will be managed by a SharePointHQ Project Manager AND a Technical Lead and as such have the full backing of all the knowledge at SharePointHQ.
Typically Clients have a backlog of work that never gets addresed and need some extra 'horsepower' to get back on schedule. With this approach, SharePointHQ's Project Manager will work with the Client to identify, document and prioritize the work queue while maintaining predictibility of expense.
Break / Fix Support
We can work with a Client using a 'Break / Fix Support' approach where we are availabile to take support calls and solve issues as they arise. Our experts are available 'on call' to answer and troubleshoot the Business issues as they arise.