SharePoint Installation and Adoption Audits 

What are the Pain/Problem Points?

• Your SharePoint implementation does not work properly or consistently
• Microsoft Service Patches and updates cause problems with the SharePoint implementation
• SharePoint was installed and/or configured by either someone else or by someone who did not know and understand the industry best practices, hence isues keep arising
• SharePoint is used by some users and not by others
• Some key SharePoint features are not being used by the company.

What is the Risk of a Bad Solution?

• Users are frustrated with SharePoint as it does not meet their needs and 'works' inconsistently
• There is no/little trust with the installation
• SharePoint is not getting adopted by the user community.

What are our Solutions?

Installation Audit

• A physical audit of the SharePoint implementation including servers, databases, websites and content
• A methodical approach to examining the SharePoint configuration from the ground up that includes looking at each configuration setting in Central Admin, and Site Settings for the key Portals
• A detailed look into the Backup, Restore and Disaster Recovery strategy and configuration
• A 50+ page documented report of the existing configuration along with Best Practices both achieved and difficient
• Reviewed by a SharePoint architect
• Conducted quickly over a few days.

Adoption Audit

• An audit of how well the SharePoint implementation fits the organization's needs, goals and operations
• Several mini-Audits will be conducted to focus on specific areas to understand the needs and requirements as well as the current implementation:
• Application and Site Mini-Audit: This mini-Audit focuses on the SharePoint features and applications currently used and deployed. (i.e. Document Management, Content Types, Workflows)
• User Experience Mini-Audit: This mini-Audit focuses on the user experience including: Branding, Taxonomy, Navigation, Web 2.0, Search and more.
• End User Interviews and Survey Mini-Audit: This mini-Audit focuses on the end-users. End-User interviews will be conducted to identify requirements, needs, 'nice-to-haves', missing features and other feedback about the SharePoint implementation.
• Training Plan Mini-Audit: This mini-Audit focuses on the training needs and Gaps within the organization.
• Requirements Gap Mini-Audit: This mini-Audit focuses on the missing components in the current implementation from what has been discovered and recommended.
• A written report on all findings & recommendations
• Reviewed and presented by a SharePoint Architect
• Conducted over a few weeks.

What are the Results and Benefits?

• An industry best practice install and configuration of SharePoint
• A clear understanding and road map of what and how to implement SharePoint for the good of the company
• A high user adoption rate of SharePoint with all the key features utilized
• A better more efficient and productive solution.